On a day-to-day basis, mpro5 removes the need for the estates team to chase jobs and, at the same time, enables them to monitor the performance of subcontractors.
SLAs and Statutory PPM tasks can be scheduled using the planner, and mpro5 ensures compliance the timely completion of jobs.
The platform also provides overviews of any building and the reactive tasks which have taken place.
In this way, a far smaller and more agile helpdesk can coordinate works effectively despite having a wide network to manage.
The trust plan to expand the use of mpro5 into areas including cleaning and fire risk assessments.