Saved man hours and increased efficiency have empowered staff to deliver the best passenger experience possible.
Northern have restored trust in the SQR data they provide to Rail North Partnership (RNP) and have since been able to make a marked improvement on these scores.
Devices capture data in real-time and send it to the configured platform, which automates remedial actions and re-inspections, collating all this data in a structured way that makes compliance with the regime, mandated by the DfT, effortless.
More importantly, it allows management to easily identify pain points and areas for improvement.