We configured Northern’s platform to deliver a seamless, easy to use interface for the auditing team that delivers against all the SQ Regime committed obligations for RNP and internal stakeholders...
Every fault is automatically reported out to the relevant contractor or internal teams for resolution, with evidence provided against the original fault.
Tags are installed in every carriage in the fleet so that staff can tap-in and easily confirm the carriage they are auditing at that time. Monitoring SLAs, the platform automatically triggers escalations to avoid breaches.
Every step of the process is logged, reported, and visualised for management and stakeholders using interactive live dashboards.