This made the data difficult to verify, and it was tempting for busy employees to fill logbooks out ‘as and when’ without properly following the process.
All this data was siloed into more than 160 paper logbooks across the company, making it difficult to navigate and impossible to visualise for insight until the next audit.
Follow-up actions were difficult to implement and even harder to track.
As the business grew, this disjointed approach to data needed to be resolved in order to manage compliance better, protecting the business and customers better.
